Active job
Open your job and use its private conversation for provider coordination.
Support
We’re here when a job needs attention
Use the right support channel so the ValetBid team can help quickly.
Service dispute
Open a dispute from the completed job to attach evidence for administrative review.
Account support
Email support@valetbid.com with your account email and relevant job identifier.
A shared job record
Nothing important disappears into a phone call.
Requests, bids, private messages, location updates, proof photos, payment records, and support decisions stay connected to the job.
Clear scope
The vehicle, service, timing, and evidence are visible before a decision.
Private coordination
Customers and assigned providers keep job communication in one secure thread.
Recorded completion
Status changes and proof create a reliable handoff from arrival to payment.
Built around real jobs
What you can expect
Who can see my exact location?
Only authorized participants can access an exact service address or live tracking data. Marketplace providers see eligibility information without the private address.
What happens when something changes?
Status, message, and notification records keep both sides aligned. Actions that affect the job are validated against its current state.
Where does proof live?
Uploads are stored in a private bucket, verified as supported image files, and served through short-lived authorized links.
Ready when you are